Delivery Arrangements

Free shipping for purchase amount (after discount) HK$500.00 or above
Purchase amount (after discount) HK$500.00 or less will be subject to HK$80.00 shipping fee
Urgent orders require an additional shipping fee of HK$150.00 or above, which must be confirmed with customer service first

 

If you choose self-pickup, you need to inform the pickup date and time in the order remarks column, or confirm with customer service via Whatsapp. The pickup notice time is at least one working day.
Without prior notice, the company may not be able to provide the goods immediately.

 

Delivery service process
Daily cut-off time : 03:00 pm
Monday, Wednesday, Friday delivery to Kowloon and New Territories
Tuesday, Thursday, Saturday delivery to Hong Kong Island
Additional $150 for delivery on Sundays and Public Holidays
$150 payment arrangement can be arranged by contacting customer service
Delivery time: The next working day in the delivery area after confirming the order

 

delivery area
Hong Kong, Kowloon and New Territories.
Please note: Ma Wan, Discovery Bay and some remote areas in the New Territories and outlying islands do not provide delivery services.

 

Delivery date and time
From Monday to Saturday, the actual situation is subject to the arrangement of the day.
If you have a specific delivery time, you can write it down in the remarks column before payment, or contact customer service via Whatsapp, and we will try our best to cooperate as far as practicable.

 

When Typhoon Signal No. 8 (or above) or black rainstorm is hoisted, the delivery service will be suspended, and the delivery time will be arranged separately. The actual situation is subject to the arrangement on the day of delivery.

 

About 30 minutes to 1 hour before delivery, the driver will call the customer to schedule the delivery time. Please ensure that someone receives the delivery within the selected time period.
The specific delivery time cannot be specified, and the actual situation is subject to the arrangement on the day of delivery.

 

other
Due to safety issues, our company’s delivery staff may not be able to deliver to the designated residential units and buildings, and can only deliver at the entrance of the lobby or roadside. We apologize for the inconvenience. The actual situation is subject to the arrangement on the day of delivery.