The term “personal data” has the meaning as explained in the Ordinance.
Purpose and use of personal data collection
You are not required to provide any personal information to browse or use this website and mobile application. When you participate in our company events or register to use our services or online content, we collect your personal data so that we can provide you with services. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing personal data, you agree to our use of your personal data in accordance with this Privacy Policy Statement.
The personal data that the company collects from you may be used for the following purposes (including but not limited to):
· Identify you and any accounts you open
· To serve you
· identity verification and/or credit check
· Let this website store your personal data so that you do not need to re-enter relevant data every time you purchase a product or renew an insurance product
· Process, bill and fulfill orders
· Direct marketing of our services (see the “Direct Marketing” section for details)
· Direct marketing of the products and services of our business partners (see the “Direct Marketing” section for details)
· Design the services you need
· Conduct market research, statistical analysis and behavioral analysis
· Conduct customer data analysis and analyze your shopping preferences
· To give you the option to participate in interactive features of the Services we provide you, including identifying your friends and communicating with them and sharing your shopping experience
· To recommend to you about our services or goods or services of interest to you
· Design our website and content to suit your specific preferences
· Provide you with customer service
· To handle your complaints and account inquiries, claims and/or lawsuits against us or any party
· Prevent and deter fraud
· Audit purpose
· Disclosure as required by applicable laws, rules and regulations
· Any other purpose directly related to the original purpose for which the personal data was collected
Categories of Personal Data Collected
The personal data collected by the Company may include (including but not limited to):
your personal and contact details such as name, gender, date of birth, ID number, telephone number, social media link, email address, residential address, postal address and/or billing address;
your computer or mobile device IP address, real-time location data, browser settings, browsing history and/or other internet log information; and
Phone numbers and email addresses contained in your phone book (when you use the interactive features of our services for you). We will notify you when you accept our services. When you provide data to us, you confirm that you have obtained consent from the contacts in the phone book.
We endeavour to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of transmitted data.
direct promotion
The Company may use the personal data collected from you for the purpose of sending messages, offers, publicity and market quotations, for which the Company requires your consent. We may contact you via email, mobile app notifications, social media links, text messages, text/image/video messages, phone calls or emails. The Company holds your name, email address, telephone number, contact address, social media links, product and service portfolio information, transaction patterns and behaviors, browsing records, program viewing habits, personal interests, and the Company may use such information for direct. To promote our services and the following products and services of our business partners, or categories of products or services, including but not limited to food and beverages, groceries, household items, personal care and wellness, skin care and cosmetics, Maternal and child products, pet products, electronic appliances, household furniture, food and drink, sports travel, toy books, telecommunications, media and entertainment, fashion, insurance and financial product categories and solicitation for charitable, cultural, public welfare or recreational purposes Donate or contribute to products, services or projects that may be of interest to you.If you do not wish to receive any direct marketing communications from us and our partners, you can update your preferences at any time through your registered account or the unsubscribe link provided by us. Upon notification from you, we will stop using your personal data for direct marketing purposes and will not charge you for it.
Connect web page
This Privacy Policy Statement only applies to our website and mobile applications. Our webpages and mobile applications may contain links to other websites and webpages. Whenever you activate any of these online URLs, such as clicking on any advertiser’s online section, you have left our website and mobile application; and you leave our website and mobile application to any other party Any personal data or any other data provided is not under the control of the company. You assume all risks of browsing or using other websites.
Data retention and deletion
We retain user data for as long as necessary for the purposes described above. Users can request deletion of their accounts at any time via email (admin@vtholichk.com) or WhatsApp (5648 4909) We may retain user data after a deletion request due to legal or regulatory requirements or for reasons stated in this policy. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates and the purposes for which we collected the data.
Following an account deletion request, we delete the user’s account and data, unless they must be retained for legal or regulatory requirements, for purposes of safety, security and fraud prevention, or because of an issue relating to the user’s account such as an outstanding credit or an unresolved claim or dispute.
In any case, in the event of any inconsistency or inconsistency between the Chinese and English versions, the English version shall prevail.
